Step-by-Step Feedback Processing
1. Data Preparation
Import raw customer reviews into designated columns: Date | Order Number | Product SKU | Rating (1-5) | Detailed Comments | Complaint Category
2. Pivot Table Configuration
Sample configurations:
- Rows: Complaint Category | Columns: Month | Values: Count of incidents
- Filters: Product line (Trench coats vs. Accessories)
3. Advanced Text Analysis
The integrated NLP tools will:
- Identify recurring phrases (quality concerns, value assessment remarks)
- Generate customer sentiment scores for each review
- Automate word cloud generation highlighting key concerns
4. Workflow Integration
Connect to your CRM via API to:
Refine your Burberry forwarding operations today with Oopbuy's analytics toolkit. The preconfigured template saves 15+ hours monthly feedback processing time according to beta tester reports.